Deposits and Withdrawals at ShelbyWin
We take deposits from €15 by card, bank wire, voucher, Apple Pay, Google Pay and five cryptocurrencies. We pay you back by the method you deposited with wherever it supports withdrawals. Your request waits up to 48 hours in a pending state and we process it on working days. Our weekly ceiling is €5,000, and two more rules shape larger payouts, so read them here rather than at the cashier.
Our payment methods
We charge no fees on deposits or withdrawals, and neither do our payment operators, although your bank may add its own. Choose a method in your own name, because we return third-party payments and void any winnings made with them.
| Method | Type | Deposit | Withdrawal | Time after the pending period |
|---|---|---|---|---|
| Visa | card | from €15 | from €15 | 1–5 days |
| Mastercard | card | from €15 | from €15 | 1–5 days |
| Bank wire transfer | bank | from €15 | from €15 | 3–10 banking days |
| CASHlib | voucher | from €15 | deposits only | — |
| Apple Pay, Google Pay | wallet buttons | from €15 | deposits only | — |
| Bitcoin, Ethereum, Tether, Litecoin, Dogecoin | crypto | from €15 | from €15 | 0–72 hours |
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Cards and bank wire
Your card deposit goes through your bank's authentication step, and we send your payout back to the same card once you are verified. A bank wire reaches us after your bank clears it. A payout by wire takes three to ten banking days after the pending period. Larger sums travel better by bank, because your card issuer may have a limit of its own.
Vouchers and wallet buttons
CASHlib, Apple Pay and Google Pay fund your account but cannot receive a payout. We pay a balance built this way to your bank, to a card in your name or to a coin wallet. A voucher keeps your gambling spend apart from your bank account, which makes your monthly total easy to see.
Cryptocurrency
We accept Bitcoin, Ethereum, Tether, Litecoin and Dogecoin in both directions, and our cashier shows you a deposit address for the coin you choose. Match the network in your wallet to the one we show, because funds sent on another network cannot be recovered. A coin payout reaches you within 72 hours after the pending period, which makes it our fastest route out.
Our withdrawal rules
Your request waits up to 48 hours in a pending state and we process it from Monday to Friday. A request on Friday evening is handled on Monday. Three rules govern the amount.
| Rule | What it means for you |
|---|---|
| Weekly ceiling | we pay out up to €5,000 per week |
| Lifetime deposits under €200 | we cap your payout at ten times your last deposit and the excess is forfeited |
| Payout at five times your lifetime deposits | we pay it in instalments of €5,000 and hold the rest for the next instalment |
| First payout | you need one confirmed deposit that you have wagered at least once |
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How to request a payout
- Open the cashier and choose the withdrawal tab.
- Pick a method that supports payouts and enter an amount within our weekly ceiling.
- Submit the request and we place it in the pending state of up to 48 hours.
- If we have not approved your documents yet, we review them now.
- We release the funds on a working day, and your bank, card issuer or blockchain adds its own time.
The documents we ask for
| Document | What we need to see |
|---|---|
| Proof of identity | passport, ID card or driving licence with your full name, date of birth, expiry date and photo |
| Proof of payment | a document showing the debited amount, the account holder and the transaction date |
| Proof of address | your full name and address on a document issued within the last 90 days |
| Large payouts | notarised copies of two documents, for example a bank statement and a passport |
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We check your documents within 72 hours, and the 48-hour pending period only begins after we approve them. Send them in your first week and your first payout will not wait on paperwork.
Frequently asked questions
€15 by every method, or £20 if you are entering a bonus code.
Up to 48 hours pending on working days, then 1 to 5 days for cards, 3 to 10 banking days for bank wire and up to 72 hours for cryptocurrency.
€5,000 per week. A payout that reaches five times your lifetime deposits is paid in €5,000 instalments.
Usually because the deposit has not been wagered, a bonus is still active, your documents are missing, or your lifetime deposits are under €200 and the amount exceeds ten times your last deposit.
No. Apple Pay, Google Pay and CASHlib are deposit-only, so we pay you by bank wire, card or cryptocurrency.
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